Content is no longer King

by Tony Haenn on February 3, 2010

What the newspaper industry hasn’t realized (or refuses to come to grips with), is content is no longer king.  I bet we’ll see more media houses (terrible phrase…) focus on a freemium model.  Basic content (e.g. breaking news, sports scores, etc) are free.  Those are the tickets to ride the Google train.
That will be subsidized partly by advertising (today’s model) and partly as a cross-subsidy from products they try to upsell.  Want to read Thomas’ Freidman’s blog? That’ll be a $1.50 a month.  Want a commerative book of the best NYTimes stories of the year?  How about an electronic edition delivered straight to your Kindle/iPad/gadget every morning?  They’ll sell premium content and convenience.
The content focus of these places will narrow as well.  Things like the stock prices in the WSJ will be eliminated. Why go to the WSJ when Google Finance, Yahoo Finance, or even my online broker has up to the minute pricing?  If it isn’t core to their offering, then it won’t be offered.
On reflection, it may be too sweeping a generalization to say the media houses will all shift the way I suggest above.  However, I would bet that is the model for any new entrants into this space – especially with a focus on social media.  Topically focused blog networks (e.g. SBNation.com) are going to be an interesting contender in the media space.  They naturally aggregate a particular demographic (more attractive to advertisers) and build communities (due to participatory nature) that are more engaged and possibly more likely to consume an upsell.

A colleague forwarded me a recent SmartBrief poll regarding the NY Times decision to erect a paywall for portions of it’s content.  The respondents were fragmented, the highest proportion (31%) saying the NY Times can do what they want.  Though a good percentage said they would simply go elsewhere if the NY Times wasn’t easily accessible.

What the newspaper industry has not yet realized (or refuses to come to grips with), is content is no longer king.  I bet we’ll see more media houses  focus on a freemium model.  Basic content (e.g. breaking news, sports scores, etc) are free.  Those are the tickets to ride the Google train.

That freemium model will be subsidized partly by advertising (today’s model) and partly as a cross-subsidy from products they try to upsell.  Want to read Thomas’ Freidman’s blog? That’ll be a $1.50 a month.  Want a commerative book of the best NY Times stories of the year?  How about an electronic edition delivered straight to your Kindle/iPad/gadget every morning?  They’ll sell premium content and convenience.

The content focus of these places will narrow as well.  Things like the stock prices in the WSJ will be eliminated. Why go to the WSJ when Google Finance, Yahoo Finance, or even my online broker has up to the minute pricing?  If it isn’t core to their offering, then it won’t be provided.

On reflection, it may be too sweeping a generalization to say all the media houses will all shift the way I suggest above.  However, I would bet that is the model for any new entrants into this space – especially with a focus on social media.  Topically focused blog networks (e.g. SBNation.com) are going to be an interesting contender in the media space.  They naturally aggregate a particular demographic on a topic (more attractive to advertisers) and build communities (due to participatory nature) that are more engaged and possibly more likely to consume an upsell.

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Location Games: Next up the Retail Landrush

by Tony Haenn on November 16, 2009

Four-square is neat, but a little flat.  The depth of game-play is lacking right now.  The next step is scavenger hunts on a city-wide basis.  Imagine the game starting to drive users to places outside of their usual patterns – going across town to check-in and receive that last “item” to complete a set.

Regardless of the evolution of the game play (and scavenger hunts might not be it), the cool angle for location based games is driving foot traffic to retail locations.  Imagine the gap deciding to sponsor one part of a Four Square game.  All players that check in at a gap store receive a $5 coupon (or an in-game reward…).  In retail foot traffic is a huge driver of sales – that’s why mega malls first sprang up.  If a location based game can find the right game play that pushes players to go to places outside their usual patterns, watch retailers line up to shower them with cash.

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Building a team: It starts with vulnerability

October 23, 2009 Uncategorized
Teamwork

Teamwork starts with vulnerability. If you don’t trust your teammates enough to be vulnerable in front of them, you will ll never trust them to deliver the key deliverable, close the deal with the key client, or support the team goals.

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Information in 2012: Two things people will pay good money for . . .

August 10, 2009 Work

In advance of a half-day brainstorming session on all things digital, I have spent some time thinking about what the future holds the average consumer of data.
I want to know now: Real-time Data
The expectation for most people going forward will be that data is free (as in beer).  Between the open source movement, citizen journalism, [...]

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Why isn’t MTV’s “Real World” Real Time?

August 2, 2009 Work

MTV is filming the Real World right now in Dupont Circle in DC.  There is an unoffical twitter feed, a google maps mashup by a local magazine, a few hashtags to track the real-time-verse (#rwdc and #rwwatch), and even a blog that rants against the local real world cast.  But where is MTV?
I’m sure a [...]

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The Coming Fight for Audience Attention

July 12, 2008 Work

Guardian Media Group purchases Paid Content for $30 million.
Interesting piece of news, especially the paragraph that talks about The Guardian’s B2B publishing arm that organizes conferences & publishes business research articles. Granted, most of that is in trade magazines. However, I’m convinced the next 20 years will not be about fighting for dollars, but rather [...]

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The Crowd’s Blindspot

May 20, 2008 Work

James Surowiecki’s book, the Wisdom of Crowds lays out an interesting study of how large groups of diverse and independent individuals make better collective decisions than the “smartest” individual in the group. A crowd can accurately determine the number of jelly beans in a jar or estimate the value of a company. As [...]

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Two Active Ingredients for a Successful Community

April 15, 2008 Work

A woman on the metro ride home the other day collapsed in her seat. The entire train stared until a young man stepped up to help her. All of a sudden a few more people stepped over to lend a hand; someone called the train operator – in a brief moment a community [...]

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Executive Communities will be better off private

March 28, 2008 Work

Jeremiah Owyang of the Web Strategist discusses a few of the implications of the copious amounts of personal information that Generation Y publicly shares through social networks. Any open (as in anyone may join) community that serves business executives will face a major challenge managing these implications and the surrounding privacy issues. Most [...]

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Better Decisions, One Peer at a Time

March 25, 2008 Work

Better Decisions, One Peer at a Time
Sally, a senior executive, paces outside the conference room fidgeting with her BlackBerry. Inside sit eight displeased board members and a CEO under fire. Three hours prior the CEO handed a bombshell to Sally and told her to have recommendations to the board after lunch. The decision [...]

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